Restaurant Offering and Service Enhancement
Food and beverage industry flourishes with its diversity of offerings, flavours and experiences, and ways for people to spend their leisure time. Establishments of all sizes and market orientations provide spaces and further abilities for people to relax and socialize.
Teas introduce an intriguing opportunity for food and beverage industry businesses to add to their clientele’s exploration and experiences. East-West Teacup’s Restaurant Offering and Service Enhancement program is designed to help turn that opportunity into a tangible value proposition. Enhancements to offering and service can vary depending on establishment’s needs, as well as ideas and aspirations, to propose the optimal balance of benefits and sacrifices for the anticipated clientele.
East-West Teacup is committed to deliver its passion for teas and quality leisure time to people across North America and the world. Whether it is about healthy body or reaffirmed mind, we work to deliver seamless training, assistance, and activities to encourage opportunity to experience the elegance of taste.
Restaurant Offering and Service Enhancement program is designed to elevate the in-house tea and pairing options and processes for your establishment to deliver an excellent customer experience. The interaction between the customer and the establishment is to further define and co-create the value of tea drinking and realise the opportunity teas present for food and beverage industry businesses. Well planned offering and personnel preparedness assure skill to service ultimate time spent on one’s own or socialising with others and leave customers with a sense of appreciation and reminiscence.
programs@eastwestteacup.com
(+1) 647 407-6542
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Contact us today to speak to a representative about how you can enhance your establishment’s offering and service.
Training program highlights
Restaurant Offering and Service Enhancement program offers structured guidance and hands-on experience to enable realisation of your establishment’s and personnel’s potential for genuine tea experience accommodation.
Offered tea selection is analysed to determine tea variety, quality, methods of preparation, and pairing options. Feedback and recommendations enable to better understand and improve upon the establishment’s offering to better meet its needs and strategically innovate toward actualisation of further ideas and aspirations.
Personnel is an essential contributor to the business’s development. Each establishment is approached on individual basis which enables to respond with a customised training plan designed with its particular requirements in mind. Assessment of the service personnel’s knowledge and performance is followed up by an agreement on a training plan and a 5-hours training concluding in theoretical and hands-on testing for the personnel to showcase their tea serving comprehension and skills.
Training topics include: variety of tea types; description of aromas and flavors; rules of tea storage, preparation and steeping; serving suggestions; pairing; customer service communication.
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Tell us about your enhancement experience
When business commitments require your outmost attention, East-West Teacup is here to provide you with value propositions that are made to serve you, your business, and your clientele. Specialising in teas, tea pairing, and the special time this product brings to people’s lives we develop and deliver additional assistance and activities for food and beverage industry establishments.